Terms of service

1. Company Information

This website is operated by COEVE Ltd, registered in England and Wales.

  • Company Number: 16918963
  • Registered Office: 450 Kingsland Road, London, England, E8 4AE

Throughout the site, the terms “we”, “us”, and “our” refer to COEVE Ltd.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service.

2. Online Store Terms

By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree not to use our website or products for any unlawful or unauthorised purpose.

3. Products & Pricing

All products are subject to availability.

We reserve the right to:

  • Limit quantities
  • Discontinue products
  • Update product descriptions
  • Change prices at any time without notice

All prices are displayed in GBP (£) and include VAT where applicable.

4. Orders & Contract Formation

When you place an order, you are making an offer to purchase.

A contract is formed only once you receive an order confirmation email from us.

We reserve the right to refuse or cancel any order at our discretion, including in cases of:

  • Pricing errors
  • Payment issues
  • Suspected fraud

If payment has already been taken, a full refund will be issued.

5. Shipping & Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by:

  • Couriers
  • Customs processes
  • Events outside our reasonable control

Risk of loss passes to you upon delivery.

6. Returns & Consumer Rights

Your statutory rights under UK consumer law are not affected.

For full details, please refer to our Returns & Refund Policy.

7. Intellectual Property

All content on this website — including logos, designs, product names, images, and text — is the property of COEVE Ltd and may not be used without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, COEVE Ltd shall not be liable for:

  • Indirect or consequential losses
  • Loss of profit or revenue
  • Any damages arising from misuse of products

Nothing in these Terms limits liability for death or personal injury caused by negligence.

9. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the English courts.

10. Contact Information

Email: hello@itscoeve.com

Registered Office:
COEVE Ltd
450 Kingsland Road
London
England
E8 4AE